Citizens Advice has put out an urgent appeal for volunteers to help run its operation in Great Yarmouth. The office is staffed by 15 volunteers who work one or two days a week. The number of advisers who deal with enquiries has fallen to just 9 and more volunteers are urgently required to act as receptionists and administrators, and as advisers to help clients, either face to face or over the phone.
Acting Chief Executive David Potten says “we’re a professional organisation and we give our volunteers thorough training. It can be demanding work, it can be stressful, but it is immensely rewarding knowing that you are helping people who really need that help.”
Anyone interested in offering their time is asked to contact the Norfolk Citizens Advice volunteer recruitment administrator Emma Manser on 01603 273116 or email [email protected].
